TCMASSIST

TCM Assist - E-mail notifications

E-mail notifications

Below is a step-by-step process for creating a time block in the calendar, as well as an explanatory video.

Notifications play an important role for our patients. These messages not only serve as helpful reminders, but also provide relevant and timely information to improve the interaction between patients and therapists.

✔ Reminder of planned appointments and/or changes to appointments

These notifications contribute significantly to fewer missed or canceled appointments. They serve as a friendly reminder for patients and help them to fulfill their medical obligations. When they receive a notification of an upcoming appointment or a change of appointment, patients have the option to confirm, reschedule or cancel the appointment if necessary.

Example of a notification sent to the patient after their first appointment has been created:

Example of a notification sent to the patient after an appointment has been created:

✔ When creating an invoice or a prescription

These notifications allow patients to be immediately informed about their medical services. Instant communication gives them quick access to important information, making it easier to manage their medical expenses and improve their healthcare experience.

Example of a notification that is sent to the patient after an invoice has been created: